Shipping policy
Shipping Policy
Thank you for shopping with Zynglos. This policy explains how and when your order ships.
Order processing
Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. You will receive an email with tracking information as soon as your order ships.
Delivery times
Most orders arrive within 10 to 20 days of purchase, depending on your location and the product. The estimated delivery window shown on each product page is a guide, not a guarantee. Delays can happen during busy seasons, severe weather or customs checks.
Shipping rates
Shipping rates are calculated at checkout based on your location and order. Any shipping offers, such as free shipping thresholds, are shown at checkout before you pay.
Multiple packages
If your order contains more than one item, it may ship in separate packages from different warehouses and arrive on different days. You are only charged shipping once.
Where we ship
We ship to the destinations offered at checkout. If your country is not listed, we do not currently ship there.
Customs, duties and taxes
Orders shipped internationally may be subject to import duties, taxes or customs fees charged by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Address accuracy
Please double-check your shipping address before placing your order. We cannot be responsible for orders delivered to an incorrect address that was entered at checkout. If you need to correct your address, contact us as soon as possible, before your order ships.
Tracking, lost or damaged packages
You can track your order using the link in your shipping confirmation email. If your tracking has not updated for 10 days, or your order arrives damaged or never arrives, contact us and we will work with you on a replacement or refund as described in our Return and Refund Policy.
Questions
Reach us any time through our contact page.